Help Desk Trouble Ticket
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Text in this Example:
Ticket Information
Name:
ID #:
Job Title:
Department:
Phone:
Manager:
Technician:
Date and Time:
Help Desk Trouble Ticket
Ticket Number:
Description of Problem
Ticket Category:
Technician Response
Assigned To:
Date:
Time:
Total Hours Worked:
Initial Action:
Follow-up Action:
Importance
Mission Critical
Slowing User Down
To Be Scheduled
Conclusion
Resolved
Pending
(waiting for response)
Unresolved
Final Notes
